Terms and Conditions

Welcome to our Site.

Please read the following Website Terms and Conditions carefully (including our Privacy Policy) (collectively “Website Conditions”) before accessing this Site, using the Services or ordering Products (all defined below), so that you are aware of your legal rights and obligations with respect to Zerzora FZE LLC, and its related entities, affiliates and subsidiaries (individually and collectively, “Zerzora”).

By accessing this Site, using the Services, or ordering Products, you hereby agree to be legally bound by these Website Conditions. If you do not accept these Website Conditions, please leave the Site and discontinue use of the Services immediately, and do not order any Products via the Site.




You hereby represent and warrant that:


you have read and agree to these Website Conditions and our Privacy Policy;


you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to these Website Conditions;


you are authorised to bind the entity (yourself or your company) on whose behalf you are accessing this Site, using the Services or ordering Products and such entity agrees to be bound by these Website Conditions; and


all of the information provided by you to Zerzora (including without limitation personal particulars and contact information) is accurate and complete.


Zerzora reserves the right to change, modify, suspend or discontinue the whole or any portion of the Site, Services or Products at any time. Zerzora may also impose limits on certain features or restrict your access to parts or the entire Services or Site without notice or liability.


Zerzora may from time to time vary or amend these Website Conditions by posting the amended Website Conditions at this Site. Any use of the Services after the amendment of these Website Conditions will be deemed to be acceptance of the amended Website Conditions by you. If you do not agree to the amended Website Conditions, you have the right to close your Account and/or cease using the Services.




In this Agreement, the following definitions shall apply unless the context does not permit such application:

“Account” means a registered account of a Member opened under this Site.

“Agreement” means the agreement formed by these Website Conditions and the Privacy Policy, and in the case of a Member, by these Website Conditions, the Privacy Policy and the Membership Conditions.

“Zerzora” is defined in the opening paragraph of these Terms & Conditions.

“Zerzora Content” means all Content of Zerzora that is made available on or via this Site.

“Computer” means your computer, notebook computer, personal digital assistant, mobile phone or other electronic device used to access this Site or the Services.

“Content” means book listings, book descriptions & reviews, materials, information, advertisements, text, audio, video, pictures, graphics, blogs, webcasts, podcasts, broadcasts, messages, comments, suggestions, ideas and other content.

“Linked Sites” is defined in Clause 8.1.

“Member” means a registered member of the Site.

“Membership Conditions” means the terms and conditions applicable to Members accessible here.

“Products” means books and other products available for purchase at the Site.

“Servers” means the computer software, systems and servers hosting, operating, managing, providing or contributing to the Site and the Services.

“Services” is defined in Clause 3.2.

“Site” means the Zerzora website containing the link to these Terms & Conditions.

“Third Party Products” means products and services of third parties advertised on or available at the Site or websites linked from the Site.

“User Content” means all Content on this Site which is created, transmitted, posted or uploaded by a user of the Site.


The words “include” and “including” shall not be construed as having any limiting effect.


Site and Services


The Site is owned and maintained by Zerzora.


Zerzora may offer one or more of the following services on or through the Site (each a “Service” and collectively the “Services”):


online ordering of Products;


access to Content;


search engines or tools;


a platform to create, upload and publicly make available customer reviews and other content;


any other features, content or applications that Zerzora may offer at the Site from time to time in its sole and absolute discretion.


You acknowledge and agree that to order Products and to access and use certain Services, you will be required to register as a Member and additionally shall be bound to strictly comply with the Membership Conditions and other conditions accessible therein, in addition to these Website Conditions.


From time to time Zerzora may run competitions, promotions and surveys at the Site. These are subject to additional terms and conditions that will be made available at the time they are run.


Content Use Conditions


You may not reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, podcast, webcast, distribute, sell, trade or exploit for any commercial or other purposes, any portion of, or any access to:


any Service;


the Site;


any Zerzora Content except with the prior written consent of Zerzora or unless expressly permitted in these Website Conditions; or


any User Content except with the prior written consent of Zerzora and the owner of the specific User Content, unless you are the sole owner of the specific User Content.


Without prejudice to the generality of Clause 4.1, you agree not to reproduce, display or otherwise provide access to the Services, Zerzora Content, or User Content on another website or server, for example through framing, mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without the prior written permission of Zerzora.


You may for your personal, non-commercial use:


retrieve and display Zerzora Content on any compatible device owned by you;


print a single copy of individual articles on paper (but not photocopy them); and;


store such articles in electronic form on disk or on a mobile device owned by you (but not on any server or other storage device connected to a network).


All Zerzora Content is the copyrighted work of Zerzora or its content or software providers, and Zerzora reserves and retains all rights in the Zerzora Content. Use of some Zerzora Content may be governed by the terms of an accompanying end user license agreement.


You may not decompile, reverse engineer or otherwise attempt to discover the source code of any Zerzora Content available on the Site or through a Service except under the specific circumstances expressly permitted by law or Zerzora in writing.


Intellectual Property


The copyright, patents, trade marks, registered designs and all intellectual property rights in the Services, the Site, and all Zerzora Content, including without limitation the copyright in the compilation of all User Content, shall vest in and remain with Zerzora.


The trademarks, logos and service marks (“Marks”) displayed on this Site are the property of Zerzora or other third parties, and all rights to the Marks are expressly reserved by Zerzora or relevant third parties. You are not permitted to use any Marks without the prior written consent of Zerzora or such third party. Zerzora and its subsidiaries aggressively enforce their intellectual property rights to the fullest extent of the law. The name of Zerzora or any other Marks may not be used in any way, including in any advertising or publicity, or as a hyperlink without prior written permission of Zerzora.


The domain name on which the Site is hosted on is the sole property of Zerzora and you may not use or otherwise adopt a similar name for your own use.


If you have any questions or concerns about these Website Conditions or any issues raised in these Website Conditions or on the Site, please email us books@zerzorabooks.com


Online Conduct


You hereby undertake:


to comply with these Website Conditions, and such other notices or guidelines that may be posted on the Site by Zerzora from time to time (which are hereby incorporated by reference into these Website Conditions);


not to use any Service, Product or Zerzora Content for any unlawful purpose, and shall comply with all applicable laws and regulations, including without limitation, copyright law;


not to hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Site, Services or Servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, reverse engineering or reprogramming; and


not to use the Account of another Member at any time, whether with or without his/her permission.


Disclaimers & Limitations


While we make every effort to ensure that all Zerzora Content displayed on the Site is accurate and complete, we provide the Zerzora Content for informative purposes and on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Zerzora disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, Zerzora does not warrant that the functions contained in or access to the Site, Services, Zerzora Content or other content will be timely, uninterrupted or error-free or without omission, that defects will be corrected, or that the Site, Services, Zerzora Content or the Servers are free of viruses or other harmful components, or that the download, installation or use of any Zerzora Content in or with any Computer will not affect the functionality or performance of the Computer. Zerzora does not warrant or make any representations regarding the use or the results of the use of the Zerzora Content, the Services, the Site or the Servers in terms of their correctness, accuracy, completeness, reliability, or otherwise. You (and not Zerzora) assume the entire cost of all necessary servicing, repair, or correction, including any defect, problem or damage in any Computer. You agree not to hold Zerzora liable for the loss of any of your User Content that is due to any circumstances beyond the reasonable control of Zerzora.


The data and information made available on the Site are of a general nature and do not purport, and shall not in any way be deemed, to constitute an offer or provision of any professional or expert advice. Any arrangement made between you and a third party named on or linked to from these pages is at your sole risk and responsibility. Zerzora does not sponsor, endorse or promote any financial products, services or information.


You acknowledge that it is not Zerzora’s policy to exercise editorial control over, and to review, edit or amend any data, information, materials or contents of any User Content, posting, email or any information that may be inserted or made available on the Site by other users of the Services and that Zerzora does not endorse and shall not be responsible for any such content.


You acknowledge and agree that Zerzora does not endorse or recommend, is not an agent, reseller or distributor of, and has no control over Third Party Products, and Zerzora hereby expressly disclaims all liabilities and responsibilities arising in relation to any Third Party Products whether available or advertised via the Site or on Linked Sites.


You agree that all statements, offers, information, opinions, materials, User Content, and Third Party Products, from other users and from advertisers and other third parties on this Site should be used, accepted and relied upon only with care and discretion and at your own risk, and Zerzora shall not be responsible for any loss, damage or liability incurred by you arising from such use or reliance.


You also acknowledge and agree that some Services may enable other users to upload User Content to the Site, and that some of these may be offensive, annoying, unlawful, in breach of these Website Conditions, contain viruses or cause you damage. While we will remove any such User Content brought to our notice, you acknowledge and agree that we cannot be responsible or liable for any User Content, and you agree to exercise access and use User Content only at your own risk and with care and discretion.


You agree that:


Zerzora shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site, Services or Products without assigning any reason; and


access to or the operation of the Site, Servers and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors,

and in any such event, Zerzora shall not be liable for any loss, liability or damage which may be incurred as a result.


Under no circumstances, including, but not limited to, negligence, shall Zerzora be liable for any indirect, special, consequential, or incidental damages that result from the use of, or the inability to use, the Zerzora Content, Services, Products, Third Party Products, Site, or any other website, even if Zerzora or a Zerzora authorised representative has been advised of, or should have foreseen, the possibility of such damages.


You agree that the above exclusions and limitations of liability enable the Services and the Zerzora Content to be provided by Zerzora at either reasonable costs or no costs to you.


Linked Sites


Zerzora may provide links to other sites (“Linked Sites”) that may be of relevance and interest to users. Zerzora has no control over, and is not responsible for the content on the Linked Sites or for any damage you may incur from the Linked Sites (including any virus, spyware, malware, worms, errors or damaging material contained in the Linked Sites) or the availability of any content on the Linked Sites, and you hereby irrevocably waive any claim against us with respect to the Linked Sites.


Data Use & Privacy


Please do not submit any personal information or data without first reading our Privacy Policy which explains our data use and privacy practices in detail.




You agree that Zerzora has the right in its sole and absolute discretion and without notice to restrict, suspend, or terminate your Account and/or your access to all or any part of the Site or Services, without assigning any reason.


Notification of Infringement


Zerzora reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of Zerzora Content, User Content and other material on the Site (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on this Site, please notify Zerzora in writing immediately in the form and containing the information prescribed by the Federal Law No.40 of 1992 (Protection of Intellectual Works and Copyright) (“Infringement Notice”).


All Infringement Notices shall be sent to Zerzora addressed as follows:

Zerzora FZE LLC

Email: books@zerzurabooks.com


Zerzora will in response to all Infringement Notices submitted in the above manner remove the Infringing Material from the Site. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Zerzora in respect of any Infringing Material, unless you have first given Zerzora the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Zerzora refuses or fails to remove the Infringing Material within a reasonable time. Where Zerzora removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Zerzora under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by Zerzora.


You acknowledge and agree that Zerzora has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on Linked Sites or other third party sites.


Jurisdictional Issues


>This Site is owned and operated by Zerzora in United Arab Emirates. Zerzora makes no representation that the Contents of the Site are appropriate or available for use in your location. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.




You agree to indemnify and hold Zerzora, and its subsidiaries, affiliates, officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:


any use of the Site or any Service;


your connection to the Site;


your breach of any terms and conditions of these Website Conditions;


your violation of any rights of another person or entity; or


your breach of any statutory requirement, duty or law.




If any provision of these Website Conditions is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Website Conditions shall continue in force save that such provision shall be deemed to be deleted.


Relationship of Parties


Nothing in these Website Conditions shall constitute or be deemed to constitute an agency, partnership or joint venture between Zerzora and you and neither party shall have any authority to bind the other in any way.




No waiver of any rights or remedies by Zerzora shall be effective unless made in writing and signed by an authorised representative of Zerzora.


A failure by Zerzora to exercise or enforce any rights conferred upon it by these Website Conditions shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.


Rights of Third Parties


Except as provided for in Clause ‎13, a person or entity who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term of this Agreement, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description.


Force Majeure


No party shall be liable for any failure to perform its obligations under this Agreement if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.


For purposes of this Agreement, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party which affects the general public in that party’s country or in the territory, and which results in the party being unable to observe or perform on time an obligation under this Agreement. Such circumstance or event shall include industrial action or labour disputes, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, natural physical disasters, epidemic, quarantine restrictions, and general failure of public transport.


Governing Law & Jurisdiction


These Website Conditions and all matters relating to your access to, or use of, this Site and the Services shall be governed by and construed in accordance with the laws of United Arab Emirates including without limitation the provisions of the Federal Law No.10 of 1992 (Evidence in Civil and Commercial Transaction) and the Federal Law No.1 of 2006 (Electronic Transaction and Commerce), without giving effect to any principles of conflicts of law.


You hereby agree to submit to the non-exclusive jurisdiction of the United Arab Emirates courts.